This committee will conduct an assessment of the competency of our participating providers’ ability to provide culturally and linguistically appropriate services. We will identify where gaps exist, and will create a work plan to address the steps necessary to close the gaps. This committee will include consumer, provider and CBO representation. It will follow national standards and best practices to establish a system-wide approach to ensure culturally and linguistically appropriate services. This will include an assessment of each patient’s ability to comprehend health information, as well as developing materials in languages that are appropriate and consistent with patient’s ability to comprehend. The committee will develop a comprehensive blue print which will direct the efforts of the PAC and all participating providers in providing information and materials in a manner that is understandable to the patient, and inclusive of all identities. The committee will elect a chair who will serve as its representative on the PAC’s Executive Committee.
March 2018 Public Health Live on Health Literacy: https://vimeo.com/260800667
LaGrone, Tandra | Executive Director | In Our Own Voices
PMO Primary Contact
Pompey, Kendal | Community Relations Manager | Better Health for Northeast New York